Returns & Exchanges

At TTRacing, we want you to have the ultimate ergonomic experience; if you are not completely satisfied with your purchase, you may return your item within 14 days of delivery. All returned products must be in their original packaging and unassembled condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via our official help desk or email with your order number and the reason for your return.

• 2.
  Quality Assessment

  Provide clear photos or videos of the item and its original packaging to ensure the product meets our return eligibility criteria.

• 3.
  Pack and Ship

  Once approved, carefully disassemble the chair and pack it into its original box before shipping it back to our designated warehouse.

• 4.
  Refund Processing

  After our technical team inspects the returned unit, your refund will be processed back to your original payment method within 7 to 10 business days.